FAQs H2Onics
Our website is our brochure, where you can order
products directly over a secure link. For water softener reviews
information please click here.
If you have any questions then we are more than happy to help,
but please read the following FAQs before you email
us as we probably answer your questions here.
We have broken the FAQs down into four sections:
Installation
/ usage of water conditioners 'softeners'
Installation
* Where do you attach the water
conditioner?
* Do I need to call a plumber to fit the
water conditioner?
* How much space is required on the cold
water pipe?
* Can I install the device vertically?
* How will I know the device is working?
* Is there any servicing or maintenance
required?
* Can your units be fitted to copper
and plastic pipes?
* Do I still need to have a separate
hard water tap?
* Do you require power to your units?
* How much space is required for the
aerial?
* Is any plumbing required?
Usage
* Does it cause interference?
* Is it harmful to young children?
* Where does the limescale go?
* My child suffers from eczema and other
skin ailments. Will your conditioner help?
* How does a small device like this remove
limescale from the boiler and pipes throughout the house?
* Is the water safe to drink after treatment?
* Are the electronic water conditioners
water softeners?
* Will there be a salty/saline taste
to the water?
* Do you need to purge or replenish salt?
* How long will it take to see signs
of softening calcium carbonate (limescale)?
* What happens to treated water left
in the water tank and not used for three weeks or more?
* Does the unit affect the water pressure?
* Will your units save us money?
* Will the showerhead, mixer tap and
toilets operate better?
* What maintenance is required?
Q Where do you attach the water conditioner?
A. Anywhere on your cold water pipe between the input and the boiler
- suggested locations are included with the installation instructions.
Q Does it cause interference?
A. The conditioner operates at very low frequencies and is unlikely
to interfere with domestic electronic equipment.
Q Is it harmful to young children?
A. No. It will be helpful to those with sensitive skin.
Q Where does the limescale go?
A. The limescale changes state and is carried out with the water
instead of sticking to pipes, boilers and fittings; a little will
fall out of harms way to the bottom of the hot water tank but will
eventually be cleared by the processed water continuously passing
through the tank.
Q Do I need to call a plumber to fit the
water conditioner?
A. No. There is no plumbing required, the conditioner only requires
a simple DIY installation.
Q My child suffers from eczema and other
skin ailments. Will your conditioner help?
A. We cannot make medical claims but we have experience of cases
where such people have benefited. By removing the limescale the
water will be softer and kinder to the skin and hair.
Q How does a small device like this remove
limescale from the boiler and pipes throughout the house?
A. A magnetic field is created around the pipe which changes the
state of the limescale in the water which passes through this magnetic
field. This treated water then travels throughout the system.
Q Is the water safe to drink after treatment?
A. Yes. The treated water still has all the natural life giving
minerals retained. We do not use salt.
Q Are the electronic water conditioners
water softeners?
A. No. However as the limescale has been removed it has made the
water softer.
Q Will there be a salty/saline taste
to the water?
A. No. Because there is no salt used in the process.
Q Do you need to purge or replenish salt?
A. No. There is no salt used in the process.
Q How much space is required on the cold
water pipe?
A. Two inches/5cm.
Q How long will it take to see signs
of softening calcium carbonate (limescale)?
A. This will depend on the hardness of your water, the amount of
limescale build-up over how many years and the rate of flow of water
through the system. Be patient. It could all be cleared in a matter
of weeks. Our advice is FIT & FORGET and gradually you will
see and feel the improvement. So will your plants watered with treated
water.
Q What happens to treated water left
in the water tank and not used for three weeks or more?
A. The water reverts in 7-10 days, but will quickly be rejuvinated
when you return and start using the water again. If you are concerned
about the quality, quickly drain the main tank when you return and
then refill it with treated water.
Q Can I install the device vertically?
A. Yes, it can be installed in any plane.
Q How will I know the device is working?
A. Four LEDs confirm correct operation.
Q Is there any servicing or maintenance
required?
A. No.
Q Does the unit affect the water pressure?
A. No.
Q Can your units be fitted to copper
and plastic pipes?
A. Yes. But NOT on lead pipes.
Q Do I still need to have a separate
hard water tap?
A. No. The healthy minerals are still in the processed water.
Q Will your units save us money?
A. Yes.
a) Because it will clear limescale in your boiler so that your Electricity
or Gas only has to heat the water directly; not through the limescale.
b) All equipment in the system will run more efficiently therefore
less likely to breakdown. - Reduced service bills.
Q Will the showerhead, mixer tap and
toilets operate better?
A. Yes.
Q Do you require power to your units?
A. Yes. Elf, Super Imp and the Industrial heavy duty unit require
mains electricity.
We supply power transformers to suit your country. We also supply
2 metre power extension cables if your power point is more than
6 feet away.
But the H2Flow DOES NOT require any power.
Q What maintenance is required?
A None, fit it, switch it on and forget about it.
Q How much space is required for the
aerial
A Approx.2" (5 cm)
Q Is any plumbing required?
A No, there is no plumbing whatsoever.
|
